About Us


Who We Are

Better Health Medical is an Alberta based medical equipment supply store that specializes in the field of personal and medical grade equipment and supplies. As a family-privately owned company, we operate on the principles of family values and on a philosophy in delivering the very best in customer service. For decades, we have continuously worked to deliver quality products and services, while continuing to educate our consumers and health care professionals about the products we offer.


Our Mission

Our priority is in helping people across different communities to be more independent and to improve their quality of life; While providing a great customer experience, and continually educating customers on their health care products for the maximum benefit

Our Values

Honesty

Performance

Respect

Transparency

Trust


COVID-19 Update

Due to the COVID-19 events, new protocols have been set in place across the world. There has been a surge in demand for Personal Protective Equipment for personal and medical use. Products like medical masks, sanitary products, and sanitary medical devices are all in short supply because of the demand. A worldwide shortage of these materials has resulted in suppliers and manufacturers increasing their prices drastically. Our focus is to support front line healthcare workers affected by COVID-19 in addition to ensuring continuity and reliability of our supply chain to our contracted healthcare customers and global partners. At Better Health Medical we have taken on the incredible price hike and are working to meet all demand.

In an effort to bring our customers the products they need during this difficult time, we want to be as transparent with you as possible. Even with low availability and demand, we are working on finding top quality products at fair prices. Our intentions are not to price gouge. Our intentions are to make products in need available and the price reflects the inflation from the worldwide market. To keep our stores open, we must continue to keep our employees payed, working in safe and sanitary conditions. The employees of Better Health Medical are working overtime to find quality products and deliver them to our customers and medical professionals. We are not trying to take advantage of anyone through high prices, instead we are donating further supplies to the community.

Better Health Medical has supplied over 3000 masks to frontline healthcare workers across Canada. Medical supplies have also been supplied to different homeless shelters in Hastings Street area in Vancouver. At Better Health Medical we pride ourselves on giving supplies to people who are in need. To learn about the impact, we are making to help Canada’s biggest at risk population please click Social Work.

Thank you for your understanding and cooperation during this surreal time.

Check out our FAQ page or contact us if you have any questions or concerns. We are always here to help.